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The CRM Operation Team Leader, Manager & Senior Manager supervises, motivates and leads a team of CRM professionals to achieve customer satisfaction & performance targets. Manages client expectations and issue management Promotes services...read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
- Provide project implementation guidance to the clients as well as to the training partners; - Work with the clients as well as the training partners to address training requirement; - Organize and conduct Train-The-Trainer training for th...read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
This role performs complex administrative tasks following established processes and procedures within an assigned function and can have responsibility within assigned areas for a specific project or program which may include finance, sales,...read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
Experience 4 to 5 years working experience in BTO or service industry, 2 to 3 years quality experience. Qualifications Bachelor's degree Certified Black Belt Knowledge/Skills Good communication skills - Fluent spoken and written English....read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
- The Lead Generation Representative is responsible for nurturing and validating software sales opportunities via the telephone and generating leads for Business Partner solutions. -The Lead Generation Representative will make telephone ca...read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
Job Description: · Work closely with project team members in R&D team to conduct SQA activities defined in CMM/CMMI including preparing SQA Plan, SQA Audit, SQA Report, Qua...read more
Education: Higher Technical Training
Experience: Senior
Position type: Full time
Operations Planning : 1. Real Time Queue Management (RTM).[ Service Level, Volume and Abandon%] 2. Aux and Break management. 3. Rostering and Scheduling. 4. Internal and Client reporting using Avaya CMS 5. Billing and Invoicing 6. P...read more
Education: Higher Technical Training
Experience: Midcareer
Position type: Full time
