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PSCC (MPS project specialist)向采购了公司硬件或软件及服务产品的客户提供支持。PSCC MPS project specialist负责管理订单项目以及数据汇总整理工作,数据来源于专业软件、邮件及工程师提供,并按时提供给MPS客户准确无误的日报及月报。当MPS客户遇到预订toner(碳粉匣)、toner DOA或硬件保修等问题时,会直接来电由MPS project specialist统一安排。 MPS project specialist的任务包括但不局限于: 管理客户产品信息,监督并控制客户耗材用量; 以专业资格接听客户电话,按流程登记问题,快速准确 ......» View the complete text
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