• Delivers technical expertise for analytical solution implementation to customers based on Agilent products and services, primarily in the LC-Mass Spectrometry area. • Focused during various phases of the sales process including requirements analysis, feature-by-feature demonstrations, benchmarks, competitive positioning and implementation/ execution, generally allocated by project and engineering services. • Participates actively in the sales process from deal qualification to deal closure. Owns the deal’s technical closure • Understands customer’s problems, recommends solutions to meet their needs, and ensures customer satisfaction. • Integrates Agilent products and services (at the system/solutions level) into customer’s environment. Ensures the product functions per specifications. • Is responsible for demos. Acts as the customer voice to influence future product design that meets customer needs.
Qualifications
• Masters Degree or higher in Chemistry, Biochemistry or Microbiology plus a minimum 5 years’ relevant experience, with typically 9 - 15 years’ practical experience • Good understanding of LC/MS applications in target markets (eg. the proteomics, bio/pharma, environmental and/or food industry) • Good presentation as well as written and telephony communication skills • Good team player
