- Represents LSCA to the customer and the customer to the LSCA in all face-to-face sales-oriented activities. - Responsible for developing customer relationships and maintaining a high level of customer satisfaction. - Responsible for field sales and support of scientific analytical instruments, software, consumables and supplies and services, to end-user customers in assigned geographic, territory, industry or accounts. - Focuses on acquiring new customers and retaining and growing existing installed base of customers. - Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries; actively creates business opportunities. - Determines and develops approaches for direct or indirect channel sales to achieve quota/ strategies, i.e. Value Added Resellers, etc. - Solves a broad range of problems of varying scope and complexity. - Shares total quota responsibility for assigned territory with Inside Account Manager. - Manages sales funnel and tracks leads from presales to close.
Qualifications
- BS/MS in Chemistry, Biochemistry, or Life Sciences or equivalent. - Hands on lab experience with analytical instruments (GC, LC, GC/MS, LC/MS, etc.) highly desired. - Strong knowledge or experience in networked data systems desired - Sales aptitude, especially any customer-facing experience for technical or non-technical items. - Must have excellent communication, presentation and teamwork skills. - Energetic/enthusiastic telephone demeanor and ability to communicate effectively in front of small and large audiences. - Ability to handle multiple tasks at the same time. - Inquisitive nature; likes to ask questions to understand customer needs. - Ability to solve a broad range of problems of varying scope and complexity. - Must be available for up to 25% business travel (first year training period, with less after the training period is over).
